Course Description
Ever wonder what creates leaders who inspire trust in difficult moments? Great leaders recognize when their ego is taking over and choose to respond rather than react. They stay calm, professional, and intentionalβeven under pressure .A 2024 survey of nearly 1,000 U.S. business leaders revealed real gaps in this area (Intelligent.com, 2024): 63% say recent professionals are easily offended, 54% say they don’t respond well to feedback, and 53% say they struggle with communication. One common thread in all three: an inability to separate ego from insight in the moment it matters most.
If you want to respond intentionally and without ego interference, this module gives you the tools to do just that.
What This Course Delivers
This fully online, self-paced module equips you with practical, research-backed emotional intelligence skills to:
β Identify ego-driven patterns that derail communication before they start
β Shift from reactive communication to grounded, intentional, trust building responses
β Apply self-regulation strategies to manage emotional responses and foster growth and productivity
This module can be completed in approximately X hours, with flexible lessons you can read or listen to on your own schedule. It also includes practical application activities to help you not just understand the skill, but start mastering it in real-world professional settings.
Why It Works: Backed by Research & Career Readiness Standards
This module is drawn from a 7-module course developed as part of a 7.5-week IRB-approved study on social-emotional skill development conducted by Dr. Shawn Hrncir, Teaching Professor in the College of Health Solutions at Arizona State University. Learners who completed the full 7-module version of this course showed statistically significant gains in career readiness β including growing professional awareness and confidence (NACE, 2024).
Study Results
Among learners who completed the full course this module is drawn from:
- 89% rated the lessons as effective (42% very, 27% extremely)
- 91% reported stronger emotional skills
- 90% said they are likely to apply what they learned
- 74% expressed strong interest in continued emotional development
Also Part of the Full Series
Enroll now: $149 Standard / $199 with NCHEC CECHs for this module or save by enrolling in the full 7-module course, $699 Standard / $749 with NCHEC CECHs.
π§ From Ego to Insight: True North Communication StrategiesΒ β This Module
πͺ Accountability Matters: Taking Charge of Your Role in Challenges
π From Discord to Harmony: Harnessing the Power of Active Listening
π€ Building Resilience: How to Embrace and Use Criticism
βοΈ Beyond Assumptions: Fostering Healthy Communication to Reduce Conflict
βοΈ The Right Call: Essential Strategies for Ethical Decision-Making and Effective Problem Solving
π Conflict Resolution: The Win/Win Strategy
Every challenging interaction is an opportunity to lead. This module will help you recognize when your ego is getting in the way so you can respond with intention, stay composed under pressure, and inspire trust in difficult moments.
π§ From Ego to Insight: True North Communication Strategies / Module 1 of the Emotional Intelligence for Leaders and Professionals Series
π Enroll now. These are the skills that get you hiredβand get you promoted.
NCHEC Provider Number: 1165290.
NCHEC Program Number: 38264

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